Tuesday, August 16, 2011

Thoughts On Lost Pigs, Ugly Ducklings, and Dead Princesses

Today’s topic was suggested by my sister, Carol, who also contributed the title.


Click on the linked words for extra hilarity!

I admit it, I do like video games. I do own a Wii, a Nintendo DS and I do have a few games on my phone I play if I’m bored. However, I have never and will never play any social games, specifically Facebook games. I believe they are not only a complete waste of time, but they are potentially addictive and exploitative. They also promote spam and identity theft.

I like keeping in touch with family and old friends on Facebook, but what I don’t like are the constant reminders that someone needs Critter Milk to heal a wounded animal, or dead princesses, or vegetables, or that someone has reached level 42. I have ignored and hidden every one of these requests (yes, even YOURS!) and will continue to do so.

Zynga is the company behind Farmville, Mafia Wars, and Café World, among others. They are now, thanks to all of you who play their games, a billion-dollar company. Not that there’s anything wrong with a little capitalism, but they took misleading and underhanded measures to get there. They gain approximately $50 million a year from Facebook advertisements that attract more players to their games, and even more money getting people to part with their cold, hard credit cards.

In April 2010, Khondkar Faiaz Hasan and Mohammed Suhail Akhtar, students at Worcester Polytechnic Institute, wrote an “Interactive Qualifying Project Report” titled The Dark Side of Facebook Games and submitted it to the “Faculty in partial fulfillment of the requirements for the Degree of Bachelor of Science”. In their dissertation, they point out that “almost all games on Facebook have real time elements”. What this means is that users can’t reach the end of the game quickly, thus keeping them seated in front of their computer for sometimes HOURS ON END and feeding what eventually can be deemed an addiction.  The more time they spend in front of the game, the greater the potential to click on advertising or spend more money. Seriously, there are so many other ways one could be spending their time.

“As the players cannot proceed forth in the game when they want to,” the paper continues, “it is likely that they feel an urge to advance faster than the game will let them. This is when Micro-transactions come into play.”

Micro-transactions, they explain, are a form of micro-payment for purchasing virtual goods available for sale on Facebook games. For instance, you can spend $5.00 of your real money to buy 7,500 gold coins needed for Farmville if you can’t wait for your crops to grow fast enough to bring to market.

$5.00 may not seem like a lot of money, but Zynga is the only one receiving any real money. With 232 million monthly active users and 60 million daily users, that’s a lot of money in their pockets. You’re not even buying anything tangible. Over time, that $5.00 builds up, but what do you have to show for it? Maybe a few gaming gift cards (sold at major retailers) so you can buy more intangible goods.

Zynga tries not to seem too greedy though; they do have the following posted on their web site:  Zynga is committed to transforming the world through virtual social goods. Zynga players have raised more than $10 million for several international nonprofits since Zynga.org launched in October 2009. Players have purchased virtual social goods within games like Farmville, FishVille, Mafia Wars, and Zynga Poker that have benefited earthquake victims in Haiti and to school lunch programs for children in Haiti.

But consider this: If half of the daily users took the $5.00 they would have spent on gold coins and donated it instead, they could have contributed far more money to charity than Zynga has and upped their karmic footprint in the process.

As far as identity theft is concerned, Hasan and Akhtar warn, “Once a person uses his credit card to buy something, not only is he paying for something fake, but he is also susceptible to future privacy breach as he loses his credit card information to an illegitimate source. In almost all Facebook games, users are required to buy in game currency using their credit card…if one of these offers is a scam, then the user loses his information.” Of course, they don’t warn you about any of the pitfalls you may encounter or let you know which offers not to click on.

Some of you might say I should try playing the games just to see what they’re like, but that’s just the point. In order to try one, I would have to spend money and spam friends. It’s as if Facebook is the crack dealer camped out in front of the school in their ice cream truck telling me to “just try it”. I would have to send all my Facebook friends, even those not involved in the games, unsolicited requests for an ungodly amount of crap that I “need” in order to advance in the games and keep feeding my addiction. This can only eventually alienate the friends who choose not to participate if I annoy them enough.

According to a recent study, the average social gamer is a 43 year old woman. Yes, that’s correct. Probably a parent who is constantly telling her children to get off the computer and get out more, secretly wanting the computer all to herself.

What amazes me is people are essentially playing the same game over and over again, just with different titles. Apparently, Zynga thinks people are too stupid and gullible to notice; either way, they steal your time or they steal your money. Or both.

1 comment:

  1. Not sure I entirely agree. I do agree that we all spend too much time in front of our computers and not enough time reading books, talking with friends and family, or enjoying the outdoors. That said, I'm not sure on-line games are any more sinister than other forms of electronic entertainment that can be addicting (such as video games or gambling).

    The fact that someone is profiting doesn't bother me - paying for entertainment, whether it is watching a movie or buying a book at the bookstore, is the norm. Capitalism at its best. The misconception that the player is performing some type of altruistic act by buying the entertainment is more disturbing to me. People don't have to be duped into spending their money on something worthless and trivial - we do it everyday. I'm sure people would gladly pay for playing these games even without the idea that some of the money goes to charity. I'm not sure I can accuse Zynga of stealing my time and money (well.. not mine because I don't play these games). The 43 year old women is giving away her time and money...willingly. If she didn't gain something from the purchase (temporary enjoyment??), she wouldn't purchase again.

    I make an exception when products are marketed to children. They do not have the proper judgment to know when they are being duped. However, the 43 year old social gamer has the ability to educate herself on the perils and consequences of addictive behavior and to choose whether to participate or not. It's like infomercials - if you believe you will benefit from the product, you will buy it. If it doesn't meet your needs, you won't buy another one. If you spend money on social gaming, you get to decide if it is worth the cost. Don't fault the person willing to take your money if you are determined to give it away.

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